Delete Your Account

We're sorry to see you go. If you wish to delete your account and all associated data from our Chat Horse app, please follow the instructions below.

⚠️ Important Notice:

Account deletion is permanent and cannot be undone. All your data, including chat history, preferences, and purchased quota, will be permanently deleted from our servers.

How to Request Account Deletion

  1. Open the Chat Horse app on your device
  2. Navigate to the Account Section (usually found in Settings or Profile)
  3. Find and copy your User ID (it will look like a long string of letters and numbers)
  4. Send us an email with the following information:

Required Information in Your Email:

Email Template:

You can copy and use this template:

Subject: Account Deletion Request

Dear Chat Horse Support Team,

I would like to request the deletion of my account and all associated data.

User ID: [Paste your User ID here]
Email Account: [Your email address]
Reason (Optional): [Your feedback]

I understand that this action is permanent and cannot be undone.

Thank you.
    

Send Deletion Request Email

📧 Contact Email:

kristen.app.cs@gmail.com

We will process your request within 7-14 business days and send you a confirmation email once your account has been deleted.

What Will Be Deleted:


Need Help?

If you have any questions about the account deletion process, please contact us at kristen.app.cs@gmail.com

Last updated: 2026-02-10